Find My Account Manager
Superior HealthPlan offers dedicated Account Managers located in field offices across Texas. To find your local Account Manager, please click on your area on the map or enter your county into the search box below.
Providers can also reach Account Managers that specialize in the following:
- Behavioral Health
Phone: 1-800-218-7453, select your language, next select Option 3 for Account Management, and next Option 2 for Behavioral Health Providers
Email: AM.BH@SuperiorHealthPlan.com
- Hospitals
Email: AM_Hospitals@SuperiorHealthPlan.com
- Long Term Services and Supports (LTSS)
Phone: 1-866-529-0294, select your language, next select Option 3 for Account Management, and next Option 1, Long Term Care Service Support Providers
Email: AM.LTSS@SuperiorHealthPlan.com
- Nursing Facilities / Centralized Billing
Email: AM.NF@SuperiorHealthPlan.com
Lubbock Regional Office
Contact
Phone: 1-866-534-5957, select your language and then Option 3 for Account Management
Fax: 1-866-683-5114
Email: AM.Lubbock@SuperiorHealthPlan.com
Counties covered through this office
Lubbock SDA: Brown, Carson, Coke, Coleman, Crosby, Deaf Smith, Floyd, Garza, Hale, Hockley, Hutchinson, Lamb, Lubbock, Lynn, Potter, Randall, Runnels, Swisher, Terry, Tom Green
West RSA: Andrews, Archer, Armstrong, Bailey, Baylor, Borden, Briscoe, Callahan, Castro, Childress, Clay, Cochran, Collingsworth, Cottle, Dallam, Dawson, Dickens, Donley, Eastland, Fisher, Foard, Gaines, Gray, Hall, Hansford, Hardeman, Hartley, Haskell, Hemphill, Howard, Jack, Jones, Kent, King, Knox, Lipscomb, Martin, Mitchell, Moore, Motley, Nolan, Ochiltree, Oldham, Palo Pinto, Parmer, Roberts, Scurry, Shackelford, Sherman, Stephens, Stonewall, Taylor, Throckmorton, Wheeler, Wichita, Wilbarger, Yoakum, Young
El Paso Regional Office
Office Address
1575 N. Resler Drive
El Paso, TX 79912
Contact
Phone: 1-877-391-5923, select your language and then Option 3 for Account Management
Fax: 1-866-520-3115
Email: AM.ElPaso@SuperiorHealthPlan.com
Counties covered through this office
El Paso SDA: Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, Pecos, Presidio
West RSA: Concho, Crane, Crockett, Dimmit, Ector, Edwards, Frio, Glasscock, Irion, Kimble, Kinney, La Salle, Loving, Mason, McCulloch, Menard, Midland, Reagan, Real, Reeves, Schleicher, Sterling, Sutton, Terrell, Upton, Uvalde, Val Verde, Ward, Winkler, Zavala
Tyler Regional Office
Contact
Phone: 1-866-529-0294, select your language and then Option 3 for Account Management
Fax: 1-866-518-6036
Email: AM.Dallas@SuperiorHealthPlan.com
Counties covered through this office
Northeast RSA: Anderson, Angelina, Bowie, Camp, Cass, Cherokee, Cooke, Delta, Fannin, Franklin, Grayson, Gregg, Harrison, Henderson, Hopkins, Houston, Lamar, Marion, Montague, Morris, Nacogdoches, Panola, Rains, Red River, Rusk, Sabine, San Augustine, Shelby, Smith, Titus, Trinity, Upshur, Van Zandt, Wood
Dallas Regional Office
Contact
Phone: 1-866-529-0294, select your language and then Option 3 for Account Management
Fax: 1-866-518-6036
Email: AM.Dallas@SuperiorHealthPlan.com
Counties covered through this office
Dallas SDA: Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, Rockwall
Tarrant SDA: Denton, Hood, Johnson, Parker, Tarrant, Wise
Austin Regional Office
Office Address
5900 E. Ben White Blvd.
Austin, TX 78741
Contact
Phone: 1-800-218-7453, select your language and then Option 3 for Account Management
Fax: 1-866-702-4626
Email: AM.Austin@SuperiorHealthPlan.com
Counties covered through this office
Central SDA: Bell, Blanco, Bosque, Brazos, Burleson, Colorado, Comanche, Coryell, Dewitt, Erath, Falls, Freestone, Gillespie, Gonzales, Grimes, Hamilton, Hill, Jackson, Kerr, Lampasas, Lavaca, Leon, Limestone, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba, Somervell, Washington
Travis SDA: Bastrop, Burnet, Caldwell, Fayette, Hays, Lee, Travis, Williamson
San Antonio Regional Office
Office Address
7990 IH 10 W, Suite 300
San Antonio, TX 78230
Contact
Phone: 1-866-615-9399, select your language and then Option 3 for Account Management
Fax: 1-866-683-5629
Email: AM.SanAntonio@SuperiorHealthPlan.com
Counties covered through this office
Bexar SDA: Atascosa, Bandera, Bexar, Comal, Guadalupe, Kendall, Medina, Wilson
Corpus Christi Regional Office
Office Address
711 N. Carancahua, Suite 1200
Corpus Christi, TX 78401
Contact
Phone: 1-800-656-4817, select your language and then Option 3 for Account Management
Fax: 1-866-683-5630
Nueces SDA Email: AM.CorpusChristi@SuperiorHealthPlan.com
Harris and Jefferson SDA Email: AM.Houston@SuperiorHealthPlan.com
For network requests or updates, please visit the Network Request or Update webpage.
Counties covered through this office
Nueces SDA: Aransas, Bee, Brooks, Calhoun, Goliad, Jim Wells, Karnes, Kenedy, Kleberg, Live Oak, Nueces, Refugio, San Patricio, Victoria
Harris SDA: Austin, Brazoria, Fort Bend, Galveston, Harris, Matagorda, Montgomery, Waller, Wharton
Jefferson SDA: Chambers, Hardin, Jasper, Jefferson, Liberty, Newton, Orange, Polk, San Jacinto, Tyler, Walker
McAllen Regional Office
Office Address
3900 North 10th Street, Suite 700
McAllen, Texas 78501
Contact
Phone: 1-877-278-4268, select your language and then Option 3 for Account Management
Fax: 1-866-390-1892
Email: AM.Hidalgo@SuperiorHealthPlan.com
Counties covered through this office
Hidalgo SDA: Cameron, Duval, Hidalgo, Jim Hogg, Maverick, McMullen, Starr, Webb, Willacy, Zapata