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Find My Account Manager

Superior HealthPlan offers dedicated Account Managers located in field offices across Texas. To find your local Account Manager, please click on your area on the map or enter your county into the search box below.

Providers can also reach Account Managers that specialize in the following:

  • Behavioral Health
    Phone: 1-800-218-7453, select your language, next select Option 3 for Account Management, and next Option 2 for Behavioral Health Providers
    Email: AM.BH@SuperiorHealthPlan.com  

Lubbock Regional Office

Contact

Phone: 1-866-534-5957, select your language and then Option 3 for Account Management
Fax: 1-866-683-5114
Email: AM.Lubbock@SuperiorHealthPlan.com

Counties covered through this office

Lubbock SDA: Brown, Carson, Coke, Coleman, Crosby, Deaf Smith, Floyd, Garza, Hale, Hockley, Hutchinson, Lamb, Lubbock, Lynn, Potter, Randall, Runnels, Swisher, Terry, Tom Green
West RSA: Andrews, Archer, Armstrong, Bailey, Baylor, Borden, Briscoe, Callahan, Castro, Childress, Clay, Cochran, Collingsworth, Cottle, Dallam, Dawson, Dickens, Donley, Eastland, Fisher, Foard, Gaines, Gray, Hall, Hansford, Hardeman, Hartley, Haskell, Hemphill, Howard, Jack, Jones, Kent, King, Knox, Lipscomb, Martin, Mitchell, Moore, Motley, Nolan, Ochiltree, Oldham, Palo Pinto, Parmer, Roberts, Scurry, Shackelford, Sherman, Stephens, Stonewall, Taylor, Throckmorton, Wheeler, Wichita, Wilbarger, Yoakum, Young

El Paso Regional Office

Office Address
1575 N. Resler Drive
El Paso, TX 79912

Contact
Phone: 1-877-391-5923, select your language and then Option 3 for Account Management
Fax: 1-866-520-3115
Email: AM.ElPaso@SuperiorHealthPlan.com

Counties covered through this office

El Paso SDA: Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, Pecos, Presidio 

West RSA: Concho, Crane, Crockett, Dimmit, Ector, Edwards, Frio, Glasscock, Irion, Kimble, Kinney, La Salle, Loving, Mason, McCulloch, Menard, Midland, Reagan, Real, Reeves, Schleicher, Sterling, Sutton, Terrell, Upton, Uvalde, Val Verde, Ward, Winkler, Zavala

Tyler Regional Office

Contact

Phone: 1-866-529-0294, select your language and then Option 3 for Account Management
Fax: 1-866-518-6036
Email: AM.Dallas@SuperiorHealthPlan.com

Counties covered through this office

Northeast RSA: Anderson, Angelina, Bowie, Camp, Cass, Cherokee, Cooke, Delta, Fannin, Franklin, Grayson, Gregg, Harrison, Henderson, Hopkins, Houston, Lamar, Marion, Montague, Morris, Nacogdoches, Panola, Rains, Red River, Rusk, Sabine, San Augustine, Shelby, Smith, Titus, Trinity, Upshur, Van Zandt, Wood

Dallas Regional Office

Contact

Phone: 1-866-529-0294, select your language and then Option 3 for Account Management
Fax: 1-866-518-6036
Email: AM.Dallas@SuperiorHealthPlan.com

Counties covered through this office

Dallas SDA: Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, Rockwall

Tarrant SDA: Denton, Hood, Johnson, Parker, Tarrant, Wise

Austin Regional Office

Office Address
5900 E. Ben White Blvd. 
Austin, TX 78741

Contact
Phone: 1-800-218-7453, select your language and then Option 3 for Account Management
Fax: 1-866-702-4626
Email: AM.Austin@SuperiorHealthPlan.com

Counties covered through this office

Central SDA: Bell, Blanco, Bosque, Brazos, Burleson, Colorado, Comanche, Coryell, Dewitt, Erath, Falls, Freestone, Gillespie, Gonzales, Grimes, Hamilton, Hill, Jackson, Kerr, Lampasas, Lavaca, Leon, Limestone, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba, Somervell, Washington

Travis SDA: Bastrop, Burnet, Caldwell, Fayette, Hays, Lee, Travis, Williamson

San Antonio Regional Office

Office Address
7990 IH 10 W, Suite 300
San Antonio, TX 78230

Contact
Phone: 1-866-615-9399, select your language and then Option 3 for Account Management
Fax: 1-866-683-5629
Email: AM.SanAntonio@SuperiorHealthPlan.com

Counties covered through this office

Bexar SDA: Atascosa, Bandera, Bexar, Comal, Guadalupe, Kendall, Medina, Wilson

Corpus Christi Regional Office

Office Address
711 N. Carancahua, Suite 1200
Corpus Christi, TX 78401

Contact
Phone: 1-800-656-4817, select your language and then Option 3 for Account Management
Fax: 1-866-683-5630
Nueces SDA Email: AM.CorpusChristi@SuperiorHealthPlan.com
Harris and Jefferson SDA Email: AM.Houston@SuperiorHealthPlan.com

For network requests or updates, please visit the Network Request or Update webpage. 

Counties covered through this office

Nueces SDA: Aransas, Bee, Brooks, Calhoun, Goliad, Jim Wells, Karnes, Kenedy, Kleberg, Live Oak, Nueces, Refugio, San Patricio, Victoria 

Harris SDA: Austin, Brazoria, Fort Bend, Galveston, Harris, Matagorda, Montgomery, Waller, Wharton 

Jefferson SDA: Chambers, Hardin, Jasper, Jefferson, Liberty, Newton, Orange, Polk, San Jacinto, Tyler, Walker

McAllen Regional Office

Office Address
3900 North 10th Street, Suite 700
McAllen, Texas 78501

Contact
Phone: 1-877-278-4268, select your language and then Option 3 for Account Management
Fax: 1-866-390-1892
Email: AM.Hidalgo@SuperiorHealthPlan.com

Counties covered through this office

Hidalgo SDA: Cameron, Duval, Hidalgo, Jim Hogg, Maverick, McMullen, Starr, Webb, Willacy, Zapata