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On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.

Secure Portal Login

Superior HealthPlan is committed to providing our participating providers with the best tools possible to support their administrative needs. We encourage our participating providers to take advantage of our easy-to-use secure web portal for fast resolution of routine needs.

File claims electronically and directly to Superior HealthPlan with no clearing house fees. Our secure portal allows you to submit your claims quickly and easily online as well as request copies of your Explanation of Payment (EOP). Our electronic transactions capabilities will speed up the processing and payment of your claims.

The web portal can be used to:

  • Verify member eligibility.
  • Submit claims and check their status.
  • Submit and confirm authorizations.
  • View detailed patient lists.
  • Update provider demographic information.*

For more information please review the Secure Provider Portal Booklet (PDF).

Providers contracted for STAR, STAR+PLUS, STAR Health, STAR Kids, CHIP, Wellcare By Allwell, STAR+PLUS Medicare-Medicaid Plan (MMP) and Ambetter from Superior HealthPlan can login/register here.
Providers contracted for Wellcare Complete can login/register here.

Secure Web Portal Support

For support while using the web portal, please call 1-866-895-8443 or email TX.WebApplications@superiorhealthplan.com

*In addition to updating information with Superior, providers must also update their demographics with Texas Medicaid & Healthcare Partnership (TMHP). To update demographic information in the TMHP Provider Information Management System (PIMS), please visit the TMHP Medicaid Providers homepage. For more information on using the PIMS, please reference the TMHP PIMS User Guide (PDF).