Quarterly Provider Meetings

Superior’s Provider Advisory Groups (PAGs) are a forum for Superior to gather valuable feedback from providers about processes and interactions with Superior departments. In addition, Superior provides updates and education about provider resources. Superior asks providers about topics including, but not limited to:

• Member and Providers Services
• Service Coordination
• Prior Authorization
• Billing and Claims

Providers are encouraged to RSVP as soon as possible to reserve a space. Meetings are set quarterly throughout the year. For more information or any questions, please contact your dedicated Account Manager.

Superior’s Clinical and Administrative Advisory Committee (CAAC) meetings are a forum for Superior to gather valuable feedback from providers on how to improve the health, safety and overall well-being of STAR Kids members. The CAAC focuses on:

• Reviewing and revising practice guidelines
• Quality improvement strategies
• Assessing member feedback to improve care

CAAC meetings are open to all provider types who service Superior STAR Kids members. Providers are encouraged to RSVP as soon as possible to reserve a space. CAACs are set quarterly throughout the year. For more information or any questions, please contact your dedicated Account Manager.

Superior’s Therapy forums are a time for Superior and providers to review the prior authorization criteria for physical, occupational and speech therapy treatment requests. This forum will discuss clinical documentation expectations for treatment, among shared clinical practice standards. During this forum, providers have the opportunity to:

• Discuss solutions for authorization denials
• Review therapy documentation expectations
• Discover trends in authorization requests
• Find discipline specific documentation opportunities

The following providers are encouraged to attend this educational opportunity:

• Occupational Therapists (OT)
• Physical Therapists (PT)
• Primary Care Providers (PCP)
• Speech-Language Pathologists (SLP)

Please note: Referring providers such as Medical Doctors (MD), Physician Assistants (PA), Nurse Practitioners (NP) and/or their non-clinical staff who manage these referral types, are also invited to attend.

Providers are encouraged to RSVP as soon as possible to reserve a space. For more information or any questions, please contact your dedicated Account Manager.