Contact Us

As a member of Superior HealthPlan, call Member Services using Superior’s Phone Directory if you have questions about your health plan. You can also call if you need help finding a doctor, scheduling an appointment, getting a new ID card or accessing benefits and services.

You can also create an account on the Superior member portal. On the member portal, you can:

Request a new Member ID Card.
Update your personal information.
Send us a message.

Have you found any inaccurate data on Find a Provider? Use this form to help us ensure that the Provider data on our Find a Provider tool is accurate.

If you are a member of the media, please send your questions to mediainquiries@superiorhealthplan.com.

For technical support related to the member or provider portals, or Health Passport, please fill out the Tech Support Form.

If you a have a general comment or question, please fill out the form below.

Member First Name *

Member Last Name *

Member ID

Street Address

City

State

Zip Code

Phone Number *

Email Address *

By communicating with Superior HealthPlan via email, you give consent to receive information from Superior, which may contain Protected Health Information, to your email address. This consent is not required. Communication via email is not as secure as communicating via our secure member or provider portal.

Member Date of Birth *

Phone Number *

Name of Individual Completing this Form (Member [you], Parent, Caregiver or Legally Authorized Representative of Member)

To better meet your needs, please comment below and describe how we can help you. *

First Name *

Last Name *

Tax Identification Number (TIN) *

National Provider Identification (NPI) Number *

Username

Practice / Clinic / Facility Name

Street Address

City

State

Zip Code

Phone Number *

Email Address *

To better meet your needs, please comment below and describe how we can help you. *

First Name *

Last Name *

Organization

Street Address

City

State

Zip Code

Phone Number *

Email Address *

Are you inquiring about: *

The Contact Us form will send your message to Superior HealthPlan as an email. The email is not encrypted and is not transmitted in a secured format. By communicating with Superior through email, you accept the risks associated thereof. Superior does not accept responsibility or liability for any loss or damage arising from the use of email. To ensure the safety of your protected health information (PHI), please send us a message through the Secure Member Portal or Provider Portal, or you can call us at the Member Services number on the back of your Superior ID card to speak directly to a customer service representative.

By communicating with Superior HealthPlan via email, you give consent to receive information from Superior, which may contain PHI, to your email address. This consent is not required. Communication via email is not as secure as communicating via our secure member portal. If you do not want to receive email responses, please let us know.