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When to Call Superior Member Services

Date: 03/16/21

As a member of Superior HealthPlan, you can call Member Services if you have questions about your health plan. You can also call if you need help finding a doctor, scheduling an appointment, getting a new ID card or accessing benefits and services.

You can find Frequently Asked Questions (FAQ) on Superior’s website. Get answers to questions like:

  • How Can I Verify The Status Of My Coverage?
  • How Can I Change My Primary Care Provider (PCP)?
  • How Can I Get Assistance With Medical Transportation?
  • How Can I Get Assistance With Dental, Vision or Pharmacy Benefit Questions?
  • Who Can Help Me With Billing Questions?
  • How Do I Register For The Secure Member Portal?

Review this information today to learn more: Member Services FAQ

Member Services Phone Numbers:
ProductPhoneHours of Operation
CHIP1-800-783-5386 8 a.m. - 5 p.m., Mon.-Fri.
STAR1-800-783-53868 a.m. - 5 p.m., Mon.-Fri.
STAR Kids1-844-590-48838 a.m. - 5 p.m., Mon.-Fri.
STAR+PLUS1-877-277-97728 a.m. - 5 p.m., Mon.-Fri.
TTY (Relay Texas)1-800-735-298924 hours a day, 7 days a week