Skip to Main Content

On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.

Upcoming Availity Live Training for Superior Providers

Date: 11/12/24

As a reminder, beginning November 18, 2024, providers who are contracted with Superior HealthPlan, Ambetter from Superior HealthPlan or Wellcare By Allwell can verify eligibility and benefits, submit claims, check claim status, submit authorizations and access payer resources via Availity Essentials. For more information about his update, please access the Superior Transitions to Availity Essentials notice.

Availity experts are hosting several live webinar sessions to help you get ready. Here’s a look ahead at what tools and functionality are coming, paired with live training to learn more. Space is limited, save your seat today!

Training Details:

  • Availity Essentials Introduction
    • Monday, November 18 – 2:00 p.m. – 2 :45 p.m. (CDT)
    • Monday, December 2 – 1:00 p.m. – 1:45 p.m. (CDT)
  • Authorization Tools
    • Tuesday, November 19 – 1:00 p.m. – 2 :00 p.m. (CDT)
    • Tuesday, December 3 – 11:30 a.m. – 12:30 p.m. (CDT)
  • Claim Submission
    • Wednesday, November 20 – 10:00 a.m. – 10:45 a.m. (CDT)
    • Wednesday, December 4 – 11:00 a.m. – 11:45 a.m. (CDT)
  • Claims Follow-up Tools
    • Thursday, November 21 – 2:30 p.m. – 3:15 p.m. (CDT)
    • Thursday, December 5 – 12:00 p.m. – 12:45 p.m. (CDT)
  • Risk & Quality Applications
    • Thursday, November 21 – 10:00 a.m. – 11:00 a.m. (CDT)
    • Tuesday, December 3 – 9:30 a.m. – 10:30 a.m. (CDT)

Please Note: You must be logged into your Availity Essentials account to register and attend live training. To register for an Essentials account, visit Register and Get Started with Availity Essentials

Enrolling for a provider webinar in the Availity Learning Center (ALC)     

  1. Log in to Availity Essentials.
  2. Select Help & Training > Get Trained.
  3. ALC opens in a new browser tab. If it does not, check your browser settings to allow for pop-ups and redirects from apps.availity.com and availitylearning.learnupon.com.
  4. Select the Sessions tab.
  5. Select the View Course button next to the webinar.
  6. Select the Enroll button.

These trainings have also been added to Superior’s Provider Training Calendar. 

We're excited to welcome you to Availity Essentials, helping you transform the way you impact patient care with Superior. If you need additional assistance with your registration, please call Availity Client Services at 1-800-AVAILITY (282-4548). Assistance is available Monday through Friday, 8 a.m. – 8 p.m. ET. For general questions, please reach out to your local Account Manager. To access their contact information visit Find My Account Manager.