NOW AVAILABLE: Person Centered Thinking Training
Date: 03/02/21
Superior HealthPlan’s parent company, Centene, offers Person Centered Thinking (PCT) training to Superior providers to better care for members. PCT is a process of discovery to help Service Coordinators and providers who support the member better understand the member’s wants and needs. It is made up of a set of value-based skills that results in a process to identify the member’s strengths, needs and preferences. Through interactions with the member and their person-centered team, PCT provides Superior with information necessary to act on what is learned.
Providers are encouraged to participate in the PCT Training by listening to a four-part podcast series over the course of two weeks. These podcasts can be accessed by computer, iPad or smartphone, and each podcast lasts approximately 20 minutes.
A password is required to listen to each podcast. To access the passwords, please contact Provider Services:
- Ambetter from Superior HealthPlan: 1-877-687-1196
- Medicaid (STAR, STAR+PLUS, STAR Health, STAR Kids) CHIP, STAR+PLUS MMP and Allwell from Superior HealthPlan: 1-877-391-5921
Complete your PCT Training registration by visiting the links below, then entering the appropriate password and your email address.
- PCT Provider Podcast 1External Link
- PCT Provider Podcast 2External Link
- PCT Provider Podcast 3External Link
- PCT Provider Podcast 4External Link
Frequently Asked Questions (FAQs)
For a list of answers to FAQs, please see Person Centered Thinking FAQs (PDF).