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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.

NEW: Electronic Disaster Relief System

Date: 09/20/21

The Texas Health Services Authority (THSA), in partnership with Audacious Inquiry, has launched the new HIETexas Patient Unified Lookup System for Emergencies (PULSE) platform that provides access to Texas’ statewide Electronic Health Information (EHI) when treating patients in alternate care sites during declared emergencies. The system can be accessed remotely and securely from a smart phone, tablet, or laptop. 

PULSE enables authorized users (e.g., clinical providers, emergency medical response personnel, volunteer healthcare providers, public health nurses, etc.) to solve critical care gaps for patients who have been displaced outside their normal healthcare environment. With a simple search on PULSE, users can view documents that may include medications, allergies, diagnoses, and lab results. Users can also conduct epidemiological assessments and initiate other public health activities.

The PULSE system also leverages the HIETexas Emergency Department Encounter Notification (HIETexas EDEN) system to provide a view of hospital and emergency department admissions and discharges for family reunification and patient coordination efforts. Authorized users of this system can upload a list of missing persons to automatically search against HIETexas EDEN’s admit, discharge and transfer feed.

THSA is currently conducting end-user and administrator training in preparation for the 2021 hurricane season. If you are a disaster response volunteer or public health professional interested in learning more about HIETexas PULSE, please contact THSA at pulse@thsa.org.

To find additional information, please review the: