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Guidance Related to December 2020 DataLogic/Vesta EVV System Outage

Date: 02/02/21

Texas Health and Human Services (HHS) has issued Guidance Related to the DataLogic/Vesta Electronic Visit Verification System Outage from December 5, 2020 to December 10, 2020 (PDF) to program providers, Financial Management Services Agencies (FMSAs) and Consumer Directed Services (CDS) employers affected by the outage.

The guidance includes information about:

  • Visit entry and reason codes.
  • Claims.
  • Recoupments.
  • Electrionic Visit Verification (EVV) compliance oversight.

The guidance is also available on the HHS EVV webpage.

If you have any questions about this notice, please email HHS EVV.