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Access Your Over-the-Counter Benefit

Date: 02/04/25

As a Superior HealthPlan Value-added Service, members receive a quarterly allowance to purchase over-the-counter (OTC) items.* You can use this allowance to purchase items such as shampoo, diapers and vitamins.

  • STAR and CHIP members can get $25 every quarter.
  • STAR Health, STAR Kids and STAR+PLUS** members can get $30 every quarter.

There are three ways to order OTC items:

  1. In store. Purchase items at CVS stores across Texas.
  2. Online. Visit the CVS OTC home page. This is the fastest way to place an order 24/7, from the comfort of your home!
  3. By phone. Call 1-888-628-2770 (TTY: 711). Assistance from a team member is available Monday-Friday 8 a.m. – 7 p.m. CST. Have your Superior member ID number ready when you call in.

Access the list of available OTC items by downloading CVS’s online catalog or by visiting Superior’s OTC Mail-Order Program webpage.

*Restrictions and limitations apply.

**Available to STAR+PLUS members who do not reside in an ICF-IID residential home or Nursing Facility.