Skip to Main Content

On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.

Support for Superior HealthPlan Members Affected by Severe Weather, Wildfire, or Other Natural Disaster

Date: 09/09/24

If you have patients who are Superior HealthPlan members that have been affected by severe weather, wildfire, or other natural disaster, Superior has services available to help them.

Members can call Member Services if they need to:

  • Get an emergency prescription refill.
  • Replace necessary medical equipment, services or supplies.
  • Get a new copy of their Superior Member ID card.
  • Speak with a registered nurse, 24 hours a day, 7 days a week.
  • Speak with a medical doctor via our Telehealth program.
  • Find a doctor in their area.Get help dealing with stress or depression.

All Superior members who live within an official disaster designated county and who may need to replace necessary medical equipment, services, or supplies can seek replacement through any available supplier. If they cannot find a supplier, they can call Member Services to help find one. Supplies will be replaced even if the member is temporarily outside of the county in which they live.

Member Services:

Ambetter from Superior HealthPlan: 1-877-687-1196
STAR or CHIP: 1-800-783-5386
STAR Kids: 1-844-590-4883
STAR Health (Foster Care): 1-866-912-6283
STAR+PLUS: 1-877-277-9772
STAR+PLUS Medicare-Medicaid Plan (MMP): 1-866-896-1844
Wellcare By Allwell:
1-844-796-6811 (HMO)
1-877-935-8023 (HMO DSNP)

For additional resources, call 2-1-1.

For the latest information on the recent hurricane, visit: