Skip to Main Content

On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.

EVV PSO 2024 Onboarding Schedule and Enrollment Information

Date: 05/23/24

The Texas Health and Human Services Commission (HHSC) is encouraging program providers and Financial Management Service Agencies (FMSAs) who wish to become a Proprietary System Operator (PSO) to submit a Proprietary System (PS) request form. The PS request form can be submitted at any time. For more information, including the published 2024 PSO onboarding schedule, please refer to the Texas Medicaid & Healthcare Partnership (TMHP) EVV Proprietary Systems webpage.

Program providers and FMSAs who previously provided a PS request form and have confirmed with TMHP that they are still interested in becoming a PSO, are not required to submit an additional form. However, please note:

  • If the submitted PS request form is in a “completed” status in the EVV Portal, the opportunity to onboard in the current 2024 calendar year will be given.
  • Continue to check the status of a submitted PS request form in the portal.

For any questions, please email TMHP EVV PSO at EVV_PSO@tmhp.com or Superior HealthPlan’s EVV Department at SHP_.EVV@SuperiorHealthPlan.com.