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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.

(In Person) Travis: Behavioral Health Town Hall

Thursday, September 19, 2024

10:00 AM - 3:30 PM

1001 S Martin Luther King Jr. Blvd., North Lounge Room, Waco, TX 76704

Join us for a Behavioral Health Town Hall! Provider Account Managers will be hosting this event to go over important billing reminders, authorization processes and other tips to make working with us easy. We will review key processes for Superior HealthPlan Medicaid (STAR, STAR Health, STAR Kids, STAR PLUS), CHIP and Ambetter by Superior HealthPlan.

This Town Hall is also an opportunity for Superior to gather valuable feedback from network providers about processes and interactions with Superior Departments. Provider feedback that will be requested includes, but is not limited to, the following topics:

  • Billing and Payment
  • Prior Authorizations
  • Health Passport
  • Issue Escalation/Resolution

Please RSVP by Thursday, September 12th, 2024 at AM.BH@SuperiorHealthPlan.com.